FAQ

Frequently Asked Questions:

 

I would like to place an order for a third party:

It is possible, when confirming your order, simply change the delivery address, the goods will therefore be delivered to a different address than the billing address.

I usually buy a product in your store and I can't find it on the online site?

You can submit your suggestions to us via the following email address: info@afrikanashop.ch and we will endeavor to offer them for sale online.

I bought a product from you and it doesn't suit me, can I return it by going directly to the store?

Unfortunately not, we do not accept returns for online sales.

Can I place my order directly by phone?

For reasons of quality and speed, orders are only taken online.